After Sales Service Very Poor

We Buy Cars Germiston useless staff that doesn't care about the client after the is done. The sales person doesn't follow up, return your calls or even take your calls. They read and not respond to what's messages, if you report to Chris the manager even worse no solution will come out. Im stuck with a vehicle that doesn't have a disc. My permit expired on the 20th of June till this day they can't get me a disc. Useless branch I regret giving them a sale I should have bought straight from a dealer. Since the vehicle was purchased on the 07 June till this date (04 July) no disc, what nonsense is this.