JJ
Jenna J

1 reviews | Active since Apr 2022

14 Aug 2024, 13:45

AFTER SALES SERVICE IS **********

WeBuyCars, if I did not have to give a star, there would not be one, as a matter of fact there would be negative stars. Selling a vehicle service - wonderful, after sales service SHOCKING. I fail to comprehend how a vehicle purchased in February, now due for licencing is my responsiblity when licence and registration was part of the sale. Absolutely shocking. Now being offered a voucher and must use my time and resources to take the vehicle for roadworthy. Just not acceptable. On top of that was a wait getting my number plates, which were originally sent to the incorrect branch. Not fantastic service at all, sitting with a vehicle with a licence about to expire. NOT happy at all

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply14 Aug 2024, 13:51
Official
Dear Jenna,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards