KH
KT H

1 reviews | Active since Nov 2009

16 Feb 2024, 18:44

Additional warranties added, none licensed car and being made to do roadworthy ourselves

Two additional warranties added to invoice total plus a Netstar package added, none of which were requested. Was told the one warranty is mandatory if the car is to be financed, other two policies that were added were then removed. Payment made but delivery took three further days, then found out relicensing had not been done and existing license had expired. Was asked to collect a temporary license back at their offices. Later was informed roadworthy is out of date and to take the car to a local Dekra roadworthy station. This after paying over R6 000 on the road and licensing fees. Not a great experience and some actions potentially contrary to CPA.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply17 Feb 2024, 08:33
Official
Dear Kurt

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards