RB
Rishendra B
1 reviews | Active since Jun 2022
16 Oct 2023, 15:11
Absolutely terrible service
Absolutely appalling service from Charlton and his manager Mike from the Richmond Park branch in Cpt. Very quick to conclude the sale and thereafter absolutely zero customer service. The vehicle was delayed with no communication, and even though this vehicle was Dekra inspected with the engine stated as good /very good with a roadworthy voucher there was an issue with the headlight when I picked the car up and as we speak I have a misfire on the second cylinder which results in the vehicle switching off. And still... no customer service at all.
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Replies (4)0
Replies (4)
Webuycars.co.za's replyOfficial
16 Oct 2023, 15:17Dear Rishendra
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply16 Oct 2023, 15:17
Official
Dear Rishendra
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
RB
Rishendra B's updateReviewer Update
24 Oct 2023, 08:03It has been 8 days since your response and still nothing has happened even though the coil pack has been diagnosed as faulty. Absolutely terrible once again .
RB
Rishendra B's update24 Oct 2023, 08:03
Reviewer Update
It has been 8 days since your response and still nothing has happened even though the coil pack has been diagnosed as faulty. Absolutely terrible once again .
Webuycars.co.za's replyOfficial
24 Oct 2023, 12:45Dear Rishendra
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply24 Oct 2023, 12:45
Official
Dear Rishendra
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
RB
Rishendra B's updateReviewer Update
31 Oct 2023, 11:14It has been 15 days since your response and still no resolution. It is very apparent that customer service is not a priority in this company. It has been one month since this vehicle has been bought and I am not able to drive it. Absolutely unbelievable
RB
Rishendra B's update31 Oct 2023, 11:14
Reviewer Update
It has been 15 days since your response and still no resolution. It is very apparent that customer service is not a priority in this company. It has been one month since this vehicle has been bought and I am not able to drive it. Absolutely unbelievable