RB
Ridwan B

1 reviews | Active since Feb 2018

18 Feb 2018, 16:35

Absolutely no regard for customers

Absolutely terrible Service. I called we sell cars on Wednesday 14th of February 2018 to enquire about a vehicle and the person on the other side of the phone said that a car salesmen will call me by the end of the day, nobody called me. I called again on Friday 16th of February 2018 and they apologised saying that they will definitely call me back before the end of the day, unfortunately nobody called me back.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply19 Feb 2018, 07:14
Official

Hi Ridwan,

Thank you so much for making us aware of this situation. Kindly find that I have sent your complaint through to the relevant department, and will revert back as soon as I receive feedback.

Regards,

Anet de Kock

Social Media Coordinator

RB
Ridwan B's update19 Feb 2018, 12:42
Reviewer Update
Thank You, for the immediate call and the sales manager called me immediately and everything is going smoothly.
Webuycars.co.za
Webuycars.co.za's reply19 Feb 2018, 12:52
Official

Hi Ridwan,

Thank you so much for your understanding, and for letting us know that you are happy with the way your complaint has been handled.

Should you require any further assistance, please don't hesitate to let me know.

Warm Regards,

Anet de Kock

Social Media Coordinator