1 reviews | Active since Jun 2015
Absolutely disgusted
<p>When I wanted to buy the car there was no hesitation everything took 2 days and the salesman came all the way to Johannesburg to fetch me! But when I'm having problems with the car from the first week! He is ignoring my calls!!! And tells me that he can't do anything and I must come all the way to Pretoria just so they can look at the car!!! I explained to him it's very difficult for me to do so and can the technician not call me and we can arrange something but no, still haven't heard anything back from the salesman this is absolutely disgusting service!!!! </p>
Hi Huzaifah,
Kindly find that your above communication has been received. We will send your complaint through to our Sales department and revert back as soon as we receive feedback from our Head of Sales.
Warm Regards,
The WBC Team
Hi Huzaifah,
Kindly find that your above communication has been received. We will send your complaint through to our Sales department and revert back as soon as we receive feedback from our Head of Sales.
Warm Regards,
The WBC Team
Huzaifah
My name is Dirk Van Der Walt, I am one of the Directors.
I am looking into your complaint.
You mentioned that the nature of your complaint is Breach of Contract.
I have a copy of your contract of sale here, and I am asking that you please explain to me the exact point on which you decided to declare a breach of contract, as that is a very serious matter?
Dirk
Huzaifah
My name is Dirk Van Der Walt, I am one of the Directors.
I am looking into your complaint.
You mentioned that the nature of your complaint is Breach of Contract.
I have a copy of your contract of sale here, and I am asking that you please explain to me the exact point on which you decided to declare a breach of contract, as that is a very serious matter?
Dirk
Huzaifah
You have made arrangements with Marques to bring the car through to us.
Please engage with me again in communications as soon as is convenient for you.
Dirk
Huzaifah
You have made arrangements with Marques to bring the car through to us.
Please engage with me again in communications as soon as is convenient for you.
Dirk
I wasn't told that if I have any problems with the car within the first 3 months I can just tell you guys about it and it will be handled that is why I put it as breach of contract
I wasn't told that if I have any problems with the car within the first 3 months I can just tell you guys about it and it will be handled that is why I put it as breach of contract
was told *
was told *
Huzaifah
You have spoken to the Finance Sales Manager Marques Bosch and with Tiaan, National Sales Manager as well, I am sure he explained to you what happened, and he undertook to rectify the problem for you, and you have an arrangement in place for them to fix the problem for you.
I apologise for the inconvenience.
Dirk Van Der Walt
Director
Huzaifah
You have spoken to the Finance Sales Manager Marques Bosch and with Tiaan, National Sales Manager as well, I am sure he explained to you what happened, and he undertook to rectify the problem for you, and you have an arrangement in place for them to fix the problem for you.
I apologise for the inconvenience.
Dirk Van Der Walt
Director
Yes he did I really appreciate it thank you for the assistance
Yes he did I really appreciate it thank you for the assistance