OS
Owen S

1 reviews | Active since Jan 2017

27 Jan 2017, 15:49

Absolutely apalled

<p>I bought a Mitsubishi Colt 2.8 TDI from webuycars about 2 weeks ago. On my drive home the car overheated. Turns out the cylinder head is cracked. I decided to get it fixed out of my own pocket as i needed a car asap for the work i am doing. It cost me R14 000. All of a sudden i cannot get gears on the car either. Now with the second problem in not even 2 weeks i decided to contact them as i feel this is unacceptable. Bear in mind i wasnt informed of these problems when i bought the car. I spoke to them (will not mention names), and in a polite manner were told that they cannot assist me. The person i spoke too did phone a machanic and informed me what the possible problem might be. He further told me that they did not know it was a faulty car as they try and buy, inspect and test drive all cars in only 30 minutes. So no one actually drove the car long enough to realise it had a cracked head. Now to me it seems that the amount of time they take to buy cars and inspect them are not efficient, they buy to only make a quick profit and leave the problems to the innocent buyer. I will never do business with them again and i suggest that if you buy from them that you make very sure that the car you are buying is inspected properly, as you will receive no after sales service as we've experienced. </p>

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply27 Jan 2017, 16:21
Official

Hi Owen,

We have received your above communication and are currently looking into the situation - once we receive feedback from our Head of sales we will revert back to you.

The WBC Team