SO
Susan O
1 reviews | Active since Oct 2023
01 Jul 2024, 13:14
ABSOLUTE WORST COMPANY IN SA!
If there was a rating lower than one star, I would've chosen that. I purchased a vehicle from WeBuyCars in George seven weeks ago. To date it is a daily struggle to TRY and get the paperwork from them. The whole company gives you the runaround, and I wish with my whole heart that I could cancel the sale. I've incurred R10 000 in car rental since the car cannot be registered, and the repairs that werent even listed on the bogus Dekra Report. I've had it with this ****ming company! Please dont fall for this, buy from anyone other than them.
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Replies (2)
Webuycars.co.za's replyOfficial
01 Jul 2024, 14:03Dear Susan
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply01 Jul 2024, 14:03
Official
Dear Susan
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
SO
Susan O's updateReviewer Update
02 Jul 2024, 09:33Oh the irony. The "customer care centre" indicates that they have notified me EVERY DAY since 20.05.2024 that the papers are ready to be collected from the George Branch.
I collected the vehicle on 22.05.2024, and was told papers aren't ready.
The George branch where the papers are according to Ms Masango, says that to date the papers are still not ready.
End the lies. Take the car and refund me.
I collected the vehicle on 22.05.2024, and was told papers aren't ready.
The George branch where the papers are according to Ms Masango, says that to date the papers are still not ready.
End the lies. Take the car and refund me.
SO
Susan O's update02 Jul 2024, 09:33
Reviewer Update
Oh the irony. The "customer care centre" indicates that they have notified me EVERY DAY since 20.05.2024 that the papers are ready to be collected from the George Branch.
I collected the vehicle on 22.05.2024, and was told papers aren't ready.
The George branch where the papers are according to Ms Masango, says that to date the papers are still not ready.
End the lies. Take the car and refund me.
I collected the vehicle on 22.05.2024, and was told papers aren't ready.
The George branch where the papers are according to Ms Masango, says that to date the papers are still not ready.
End the lies. Take the car and refund me.