nM
nthabiseng M

1 reviews | Active since Aug 2021

22 Feb 2023, 14:08

A VERY UNHAPPY CUSTOMER

on the 28 January 2023 I bought a car from webuycars silverlakes , we did a test drive around the block everything was fine then I paid for car on DEKRA report they said windscreen was cracked but when I got there it was changed but they have put wrong windscreen cos as I am driving on an road I could feel the air coming through the windscreen then I did a complaint with them they told me to get a windscreen quotation and sent the mileage picture I did all that only to find out that they declined my complaint, after going out of my way getting quotes

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply22 Feb 2023, 14:39
Official
Dear Nthabiseng,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
nM
nthabiseng M's update22 Feb 2023, 15:09
Reviewer Update
what is the turn around time ?