A very Frustrated Client. I bought a vehicle from WeBuyCars Johannesburg South on 17 December and paid a deposit of R100,000 on 23 December. The vehicle price was R197,000, and a DEKRA report of R16,000 was added to the finance balance. On the day of coll

I bought a vehicle from WeBuyCars Johannesburg South on 17 December and paid a deposit of R100,000 on 23 December. The vehicle price was R197,000, and a DEKRA report of R16,000 was added to the finance balance. On the day of collection, the car had serious mechanical issues and could not drive. I allowed time for repairs, but after nearly a month of waiting, the dealership cancelled the deal. When they cancelled, I was told the vehicle would no longer be sold on finance. However, to my surprise, the same vehicle was later listed again for finance at R199,000 and is now sold. I was promised a refund of my deposit plus the January 2026 insurance amount, but three weeks later I still haven’t been paid. What’s disappointing is that the salesperson Franco, the manager Hanroux, and the F&I Leandri Kruger no longer answer my calls or messages. The only person trying to assist is Tshepang, the Junior F&I. This has been a very frustrating experience, especially considering the large amount of money involved. I am still waiting for my full refund and proper communication from management.