DM
Douglas M
1 reviews | Active since Dec 2020
06 Dec 2020, 22:54
A very bad service
I bought a bakkie on 23 Nov at Siverlakes branch. The car broke down before I even reach my home. I contacted them they refused to help or refund me. The sales person was Jannie Van loggerenberg. I regret ever doing business with them. People watch out for these ******.
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Replies (3)0
Replies (3)
Webuycars.co.za's replyOfficial
07 Dec 2020, 07:41Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
Webuycars.co.za's reply07 Dec 2020, 07:41
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
Webuycars.co.za's replyOfficial
07 Dec 2020, 07:56Good Day
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
a Dekra report has been presented to you before the sale and signed by yourself as disclosure of all defects, please feel free to lodge your complaint with the Motor Industry Ombudsman of South Africa by visiting www.miosa.co.za.
This service is free of charge and independent, We Buy Cars will stand by the ruling of MIOSA.
We regard this matter as closed.
Best regards
We Buy Cars
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
a Dekra report has been presented to you before the sale and signed by yourself as disclosure of all defects, please feel free to lodge your complaint with the Motor Industry Ombudsman of South Africa by visiting www.miosa.co.za.
This service is free of charge and independent, We Buy Cars will stand by the ruling of MIOSA.
We regard this matter as closed.
Best regards
We Buy Cars
Webuycars.co.za's reply07 Dec 2020, 07:56
Official
Good Day
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
a Dekra report has been presented to you before the sale and signed by yourself as disclosure of all defects, please feel free to lodge your complaint with the Motor Industry Ombudsman of South Africa by visiting www.miosa.co.za.
This service is free of charge and independent, We Buy Cars will stand by the ruling of MIOSA.
We regard this matter as closed.
Best regards
We Buy Cars
Thank you for bringing your concern to our attention. This matter has been investigated and feedback provided accordingly.
a Dekra report has been presented to you before the sale and signed by yourself as disclosure of all defects, please feel free to lodge your complaint with the Motor Industry Ombudsman of South Africa by visiting www.miosa.co.za.
This service is free of charge and independent, We Buy Cars will stand by the ruling of MIOSA.
We regard this matter as closed.
Best regards
We Buy Cars
DM
Douglas M's updateReviewer Update
07 Dec 2020, 11:23It is unfortunate that I will be pursuing this further.
From the point of view your vehicle was advertised as good condition. The vehicle only drove less than 30kms from your company and broke down.
Further more you listed minor things as defect on Dekra report which has got nothing to do with engine knock.
And then on the report you sent there are lies about mileage readings.
I then come to a conclusion that you only care about profits. You don't value your customers.
From the point of view your vehicle was advertised as good condition. The vehicle only drove less than 30kms from your company and broke down.
Further more you listed minor things as defect on Dekra report which has got nothing to do with engine knock.
And then on the report you sent there are lies about mileage readings.
I then come to a conclusion that you only care about profits. You don't value your customers.
DM
Douglas M's update07 Dec 2020, 11:23
Reviewer Update
It is unfortunate that I will be pursuing this further.
From the point of view your vehicle was advertised as good condition. The vehicle only drove less than 30kms from your company and broke down.
Further more you listed minor things as defect on Dekra report which has got nothing to do with engine knock.
And then on the report you sent there are lies about mileage readings.
I then come to a conclusion that you only care about profits. You don't value your customers.
From the point of view your vehicle was advertised as good condition. The vehicle only drove less than 30kms from your company and broke down.
Further more you listed minor things as defect on Dekra report which has got nothing to do with engine knock.
And then on the report you sent there are lies about mileage readings.
I then come to a conclusion that you only care about profits. You don't value your customers.