A heart broken customer.

I am saddened to have to rate this the worst experience of my life.

Robotic management processes that do not care for customers at all. I traveled all the way from Johannesburg to Durban to pick up a car only to get to Durban(having not slept the whole way) and be told the car is on auction and I would have to wait for the car to come out of auction.

I wouldn't be appalled if I had not spent a week long discussing details of this deal with Capitec and Webuycars so that it happen. Moreso, getting the go-ahead to leave Johannesburg and for Durban so that I collect the car in the morning makes things worse.

I now sit in a cold and dangerous bus station at 12 noon sadly waiting for the next bus to jhb which will possibly arrive at 20h00... For the regular bus commuters, knowing Eldo coaches, it is never on time.

But anyway, what do Webuycars care...

Regards.