A BAD Deal Received from We Buy Cars

Dear Mrs. Murray Thank you for allowing the WeBuyCars’ Customer Care Department an opportunity to investigate the circumstances surrounding your enquiry. We independently reviewed all the facts surrounding your enquiry and came to the attached conclusion. The attached document outlines our understanding of the facts and our recommendation. If you have any questions or feel that we missed important facts in our investigation please feel free to respond directly to this email. Alternatively you can contact the Motor Industry Ombudsman at www.miosa.co.za. Regards.

Vinoliah Ragolane Customer Care Agent

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The above email refers to We Buy Cars' response to my previous reviews. Furthermore, We Buy Cars have stated that they investigated the matter, concluded, made a final decision, and that this matter is now closed. That said, they investigated the matter, but not once did they mention our main complaint, which was the car's overheating, and they did not disclose the fact that THERE WAS A PROBLEM WITH THE COOLING SYSTEM! If they disclosed this fact, we would not have purchased the car, but they DID NOT INFORM US OF THAT fault on THE CAR! So my final review is, that they closed the matter and refused to pay my money back, and now I sit with a car that overheats, which I cannot drive, therefore my only option is to take it to the s**** yard!