*******!!!!

Struggling since September for my reserve of R2,500 to be refunded despite sending 11 e-mails with all the legal documentation, proof of payment made, ID's etc. Have never experienced such incompetence and 'passing the buc' NO ONE with authority to speak to and resolve the issue. The only contact number available is 'Customer Care' and they are all *********** I just wonder how many millions of rands they keep like this where they earn interest. I feel sorry for Kagiso, the sales person. He has also tried his best, but does not get anywhere with his own colleagues...