4 Weeks - no license. Empty promises.

Let me first state that the salesperson who helped me provided excellent service with the sale of the vehicle. I did not want to get him involved as this is not his responsibility.

When I took delivery of the vehicle 4 weeks ago they told me that Elsie will handle the licensing and it takes a couple days. After 3 weeks I decided to phone her and she sounded like she had no clue that the sale of the vehicle even occurred. She phoned me back later and said she cannot get a hold of the salesperson and that I must please send him an SMS. I phoned her back the next day then she told me the license is at Midstream and I must phone someone there. I then decided to phone the salesperson whom informed me that Elsie is responsible for the licensing and the license is not at Midstream. I called Elsie again and she said she will call me back. A few days later I tried again and Elsie was apparently nowhere to be found. I then spoke to Charnè told me she will look into the matter and call be back. She did not. More days passed and I then phoned Maria who promised me that she will phone back in 5 minutes, she did not. Each and every person that I spoke to tried to refer me back to the salesperson.

The license expired in September - you charge R1800 for licensing yet the person responsible for licensing has no clue what is going on. This is by far the worst after sales service that I have ever experienced.