TV
Theuns V

1 reviews | Active since Mar 2009

03 Jan 2024, 13:04

2 Months now without a car!!!!!!!! Pathetic and absurd!!!!!

It is now a month later and I still do not even have an answer on my vehicle - 2 months later!!!!!! You are pathetic, and your promises means nothing!!!!!

And I know the response I am getting: "Dear Theuns

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards"

Same every time and absolutely no call or any communication from your side - Absolutely absurd service!!!!!

I think the time has come that you pay my installment and insurance now as well!!!! I am paying for a s**** car, bought with all the "CLEAN" Dekra report etc, and the car broke down after a week!!!! Come to the party now!!!!!

Tou even had the audacity to block me on social media!!!!!!

Will soon start my own page to name and shame you as far as possible on social media!!!!

You are not even registered at the motor industry, but your "warranty" states that vehicle may only be serviced by a mechanic/dealer registered!!!! Double standards!!!!

And for Innovations warrantee, it is the biggest **** of all - Refuse to pay the damages and no action!!!!!!

Beware when using the ******* WESELL***!!!!!

Most *****ulent car dealership in SA!!!!!!

And now, please respond with your same old **** promises and response!!!!!!!

I will not rest until I have recovered all my losses and inconvenience!!!!!

Even the service advisor - Charles Ruiters - refuse to speak to me - very professional attitude!!!!!

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply03 Jan 2024, 17:25
Official
Dear Theuns

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
TV
Theuns V's update03 Jan 2024, 17:48
Reviewer Update
Same old ****ty message!!!!! Stick it where the sun don't shine, because it means absolutely nothing!!!! You are investigating more than 2 months now!!!!!