1 reviews | Active since Dec 2020
WORST CALL CENTER TO WORK FOR
So I resigned at this awful place because firstly the opps manager I'm not going to mention names because I'm not that person, like to micro manage and belittle you maybe did not do it to me but to my colleagues and I saw right through it, the dept opps was a delight she was great to work with because with her so long you doing your work and to the best of your ability you good. Back to my point so I resigned and on the system they have a app call mypay app where you can see what you earned so far, I check mine before I resigned and mine said I earned about R5700 odd, okay cool beans, I ask my manager if I resigned am I getting that money he said yes. No problem at all I resign and I take in my tag (please note that's all I had I did not own any headsets) so normally you will get paid early morning, checked to see for pay, nothing I message the manager and tell him he said he will follow up for me I must remind him at 10, I remind him at 10 on the dot he ghost me for 2 hours and in those 2 hours, 2 colleagues of his say his off today only for him to get back to me and say his running late. My payslip is a whole other disaster, first I didn't get paid at all my payslip salary is wrong, I got 3 to 4 deductions on my payslip that should not be there just to name 2 one will be for a headset that I didn't own or have because I was using one that the trainer gave me thats his for all his training groups so we did not get new ones as you should deduction of R1200 for something I didn't get and the other one will be a deduction of unpaid hours that came off last month already but came off again this month of R1300 odd...and the biggest surprise to everyone, they not doing anything about this. Disgraceful company, that do not live up to that slogan of think human and whatever else it is I'm too upset to remember we must provide the world class service for people whos rude to you over the phone and when clients and important people is there we must act like angels and put on a whole act for them but when they go they don't see how we are really treated, overworked, underpaid, robots that don't get rest and if you sick you will go through the worst return to work process I've never had anything more complicated than that one and I've work for many call centers but Webhelp takes the cake for being the worst. You cannot be sick at this place you a robot.
