TVdB
Tiaan Van den Berg

1 reviews | Active since May 2026

31 May 2026, 21:33

Worst service Not recommended

Very poor communication their whatsapp system does not work had to call them to register was instructed by one of their Student Advisor by the name Ongezwa Maqula to go on their website and fill in all the details and select my modules after I have done that I was prompted to pay via card which I did.

Few months later my account is being suspended because of my bill is outstanding which I already paid the full amount via card when I first registered and selected my modules.

Now because it was pay via card I am unable to get a proof of payment they want I have tried everything I can to prove that I have payed the full amount and that the funds was deducted from my bank account.

Where has that money gone???

I was with Oxbridge Academy for the past 2 years they delivered good services for me but ever since they change to Waterfall school of Business everything went downhill from their

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Replies (3)
Waterfall School of Business
Waterfall School of Business's reply01 Jun 2026, 06:50
Official
Good day Tiaan , 

Thank you for your email . 
  
Kindly be advised that we have escalated your query to the relevant department   for assistance. 
We will work closely with Department  Management to ensure your query is resolved. 
 
Regards, 
Waterfall School of Business ,
TVdB
Tiaan Van den Berg's update01 Jun 2026, 08:59
Reviewer Update
Update

I finally got the assistance from the right person I needed

The fact that I had to post a bad review just to get their attention and get the assistance I needed shows how bad their Student support really is

I like to thank Jameelah for their assistance that solved the issue quickly for me where the other assistance I got was slow and no feedback from them and left me with the same issue
Waterfall School of Business
Waterfall School of Business's reply01 Jun 2026, 09:11
Official
Good day Tiaan,
 
We would like to confirm that Waterfall  School of Business has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at *** 

Kind regards,
Waterfall School of Business