Urgent Complaint: Outstanding Workplace Assessment and Internal Assessment Results – EISA Registration

Good day,

I am writing to formally raise my concern regarding the continued delay in receiving my **marked Workplace Assessment and Internal Assessment results**.

It has now been approximately **one month** since I first requested these documents. During this period, I have made several telephone calls and sent emails requesting my results and marked assessment. Despite my repeated follow-ups, I have still not received them.

I have been advised several times by the person answering the telephone that the documents would be sent to me “now”. However, to date, I have not received them.

This matter is now becoming extremely urgent because I am required to register for the **EISA examination scheduled for 1 October 2026**. My understanding is that **Workplace Assessment 5 is the only outstanding requirement on my side**, and I cannot proceed with the necessary completion process until I receive my marked assessment and Internal Assessment results.

The continued delay is placing my academic progress and examination registration at risk, despite the fact that I have made numerous attempts to obtain the outstanding information.

I therefore request that management urgently:

1. Provide me with my **marked Workplace Assessment**. 2. Provide my **Internal Assessment results**. 3. Confirm in writing exactly what is outstanding on my side. 4. Confirm what I need to redo for **Workplace Assessment 5**. 5. Confirm whether I will still be able to complete the outstanding requirement and register for the **1 October 2026 EISA examination**. 6. Provide me with a clear timeframe for resolving this matter.

I have been patient and have given sufficient time for this matter to be resolved. However, I can no longer accept repeated assurances that the documents will be sent “now” without receiving them.

I respectfully request that this matter be escalated to management and resolved **urgently**, as the delay is now potentially affecting my ability to register for my final external examination.

I look forward to receiving the outstanding documents and a written response as soon as possible.