RG
Roubyn G

1 reviews | Active since Dec 2024

20 Nov 2025, 14:01

Disappointing services and pathetic communication

Waterfall School of Business team, Does not assist their students who are studying through their school of business . Student paid in full yet every time there is assistance required they are ghosted . Student Milandre: I'm writing to express my disappointment with the level of support I've received so far. Despite multiple emails, I haven't received assistance with assignments, marking, or general communication. I'm struggling to navigate my studies without guidance. Could someone please look into this and get back to me?I submitted 5 assignments on 15 October and again 4 on 21 October. There has been no email or sms that it was received and that it's being marked On the 21st, I emailed regarding assistance with the workplace assessments no response, and all my emails were read. Followed up on the 29th, still no response

On 4 November, I called and spoke to Donovan. He then asked me to resend all the emails, which I did. He said he gave the assignments to the correct department and will get Olivia to contact me. Sadly still no email or sms that it was received and that it's being marked Olivia emailed and called me, but she couldn't assist me. She was supposed to send me documents, but never did

I then emailed again, following up on 17 November, and no response.

I then posted on LinkedIn yesterday 19.November , and they responded with We apologize for the service, asked for my contact details to deal urgently with the matter and I have heard nothing again

Till now I have had no call or email this is beyond frustrating not to mention concerning Now we should wonder about their excellence and accreditation

0
Replies (1)
Waterfall School of Business
Waterfall School of Business's reply06 Mar 2026, 14:42
Official
 
Good day Roubyn,
 
We would like to confirm that Waterfall  School of Business  has contacted you and the query has been resolved.

If you require any additional assistance, please do not hesitate to reach out to us at *** 

Kind regards,
Waterfall School of Business