1 reviews | Active since Apr 2017

11 Jul 2017, 20:40

********** Charging, no help offered, no comeback

<p>I was mortified to receive my vodacom account and see huge content charges coming through. Vodacom put me in contact with waspa who in turn urged me to write a complaint on their website which I did 2 weeks ago. I am furious as to how these charges came about as I am the only person who uses my tablet to surf the web. I have apparently been charged R50 a day for tapgamez services and a vidsmile service and a wantank service which I have no knowledge of. Never have I seen an email or a pop up screen asking if I want to subscribe to these services. I have requested proof that I asked for these sevices which have not been provided. Although the waspa site tells me I have now been unsubscribed, this is not good enough. I want a refund on these content charges. </p>

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