USELESS!!!!

WASP WiFi – Absolutely Useless Service and Zero Support

I am beyond frustrated with WASP WiFi. Our internet has been offline for DAYS, yet all I get from support is the same useless excuse over and over again: “There is no technician in your area.”

How is that my problem when I pay a large amount of money every month for a service that is more OFF than ON? If you cannot support an area, you should not be selling services there in the first place.

Your support is a complete joke. • The support numbers give ZERO help • My messages are ignored • When I call, I’m constantly told “no agents available” • A “ticket is logged”, but nothing ever happens

Apparently there is no one in the area who can fix it, so what exactly am I paying for?

This is not a once-off issue — it is ongoing, and I am tired of excuses, silence, and empty promises. Internet is not a luxury anymore, it’s a basic service, and WASP is failing miserably at delivering it.

If this is not resolved immediately, I will be taking this further and switching providers, because this level of service is unacceptable and unprofessional.

Avoid WASP WiFi if you value reliable internet and actual customer support.