No follow through

My first order with them wen fine. So I ordered another unit. This time one that cost around R15k. Apart from the lead time not matching up, when the unit came, the steel frame doors did not close properly and the finishes were very sloppy. You could see the glue through the glass and the gold trim we had agreed on turned out to be just gold spray paint. I requested that the doors be replaced. Apart from that taking 4 months to do, by the time it was completed the doors looked worse than before. There are huge cracks across the glass, no gold trim and the doors still don’t closed. Because I am in a different province Bernice asked if I could wait until January 2023 as they were opening a Jhb workspace and it could be done then. I agreed. Well, we’re not in June 2023. No one rep**** to my emails or Facebook posts. I’ve been told by a colleague of hers that her phone is in for repairs (I don’t believe it’s been in repairs for 6 months nor do I believe there are no other ways to get hold of me). Very disappointing