JR
Josh R
1 reviews | Active since Jan 2020
07 Jan 2020, 16:40
Warranty solutions worst EVER
Shocking service, rude & sarcastic "claims manager" Mark Hutchinson & claims agent Craig Herbst. Zero comms from the start of claim process with failure to send a damage assessor to view & speak to service specialist as they know they would have a different story.
Claim not paid and ducked and dived as to why the problem exists and failure to pay any amount toward a 14k repair. Due to "ware on tear" on a gearbox, a mechanical sealed item which is hard to find out what exactly caused the problem.
Now failure to respond to policy cancellation emails, etc.
Utterly Shocked, do STAY AWAY!
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