RB
Roger B
1 reviews | Active since Mar 2009
11 Feb 2015, 11:43
Unable to claim!
Today I found out that AutoGuard moved, their telephone number doesn't exit as well as their website.<br> <br> I then went to Warranty Solutions for an answer, but to my disgust their offices are tolet, their website unavailable and their telephone number just rings. Their insurer Auto and General also have no idea what's going on.<br> <br> So I did the logical thing: stopped my debit order with my Bank
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Warranty Solutions's replyOfficial
02 Jun 2015, 10:53Hello RJEBROWN,
We regret to hear about your experience.
The workshop Auto Guard closed early in 2014. Please let us know if you have any Auto Guard related issue you would like us to address.
Warranty Solutions moved offices to 1 RPA Centre, 180 Smit Street, Fairland, during December 2014. We were fortunately able to keep our telephone number, so the fact that your call rang without being answered is of concern to us.
Auto & General is fully aware of our move.
Please assist us in investigating the matter by contacting our Customer Care Department and providing us with the following:
1. The date and time of your phone call that went unanswered.
2. The name of the person at Auto & General that you spoke to.
CUSTOMER CARE DEPARTMENT
We regret to hear about your experience.
The workshop Auto Guard closed early in 2014. Please let us know if you have any Auto Guard related issue you would like us to address.
Warranty Solutions moved offices to 1 RPA Centre, 180 Smit Street, Fairland, during December 2014. We were fortunately able to keep our telephone number, so the fact that your call rang without being answered is of concern to us.
Auto & General is fully aware of our move.
Please assist us in investigating the matter by contacting our Customer Care Department and providing us with the following:
1. The date and time of your phone call that went unanswered.
2. The name of the person at Auto & General that you spoke to.
CUSTOMER CARE DEPARTMENT
Warranty Solutions's reply02 Jun 2015, 10:53
Official
Hello RJEBROWN,
We regret to hear about your experience.
The workshop Auto Guard closed early in 2014. Please let us know if you have any Auto Guard related issue you would like us to address.
Warranty Solutions moved offices to 1 RPA Centre, 180 Smit Street, Fairland, during December 2014. We were fortunately able to keep our telephone number, so the fact that your call rang without being answered is of concern to us.
Auto & General is fully aware of our move.
Please assist us in investigating the matter by contacting our Customer Care Department and providing us with the following:
1. The date and time of your phone call that went unanswered.
2. The name of the person at Auto & General that you spoke to.
CUSTOMER CARE DEPARTMENT
We regret to hear about your experience.
The workshop Auto Guard closed early in 2014. Please let us know if you have any Auto Guard related issue you would like us to address.
Warranty Solutions moved offices to 1 RPA Centre, 180 Smit Street, Fairland, during December 2014. We were fortunately able to keep our telephone number, so the fact that your call rang without being answered is of concern to us.
Auto & General is fully aware of our move.
Please assist us in investigating the matter by contacting our Customer Care Department and providing us with the following:
1. The date and time of your phone call that went unanswered.
2. The name of the person at Auto & General that you spoke to.
CUSTOMER CARE DEPARTMENT