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bessie S

1 reviews | Active since Mar 2009

06 Feb 2015, 14:26

Rude and ******

Do not ever buy a warranty solutions plan. They are ******. They say they will pay for issues with your car if it's serviced then they try to get out of it. I serviced my car diligently and they rejected my claim saying they didn't have my service history. I've tried to tell them I have proof and I can send it and by now my policy is expired and they refuse to acknowledge any wrong doing. Complete waste of money. Don't ever buy GM Warranty Solutions. Rather go with someone more trusted like Hollard. The service consultants are also very rude.

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Replies (1)
Warranty Solutions
Warranty Solutions's reply13 May 2015, 14:54
Official
Hello branding,

Thank you for bringing this matter to our attention.

We invite you to contact our Customer Care Department on ***so that we can investigate the matter further.

We shall also be listening to the voice recording of the Claims Agent/s who spoke to you, and taking corrective action if required.

CUSTOMER CARE DEPARTMENT