1 reviews | Active since Nov 2015
No refund
Hallo!<br> <br> I took my car for its regular service at Andre's Auto Clinic(a designated service provider for warranty solutions) in Springs on 29/10/2015.They discovered that the radiator was leaking. The radiator had a crack on top. The workshop said that replacing the radiator is not covered under the warranty. I bought a radiator and coolant.When I went through the warranty book, I saw that what I bought is actually covered under the warranty.<br> <br> Since I paid for something that should have been covered by my warranty, I want a refund on the parts that I had to buy?The radiator was R1620 and coolent R181.55.The total was R1801.55.I e-mailed warranty solutions(Ayoob Kajee [Email Removed] *** with copies of the invoices.They rep**** with:\Hi Chris
Thank you for bringing this to our attention.
You renewed your Warranty Solutions Motor Guard Vehicle Warranty with the Motor Guard Monthly Vehicle Warranty on 11 May 2015.
The excess amount referred to is applicable to our Monthly Vehicle Warranty, although such excess only applies within the first year of your Monthly Vehicle Warranty's lifespan.
It is possible that you are referring to the \Term/Full Premium Up Front\" Motor Guard Vehicle Warranty wording
Thank you for bringing this to our attention.
You renewed your Warranty Solutions Motor Guard Vehicle Warranty with the Motor Guard Monthly Vehicle Warranty on 11 May 2015.
The excess amount referred to is applicable to our Monthly Vehicle Warranty, although such excess only applies within the first year of your Monthly Vehicle Warranty's lifespan.
It is possible that you are referring to the \Term/Full Premium Up Front\" Motor Guard Vehicle Warranty wording