LO
Leonard O
1 reviews | Active since Jan 2016
01 Jan 2016, 07:55
Insurance companies
On my way to the dealership to have my Mitshibushi Triton 2.5 DI-D (199 279km) serviced for the 200 000km the cambelt stripped 6 teeth. Quate from Maemo motors Rustenburg is R5439.60. My warranty solution booklet states for cambelt R4500.00. Warranty solution refuse to pay for the cambelt, their excuse is
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Warranty Solutions's replyOfficial
11 Jan 2016, 13:14Hello Leonard 04,
A very important aspect regarding the continued validity of your Vehicle Warranty is the fact that the vehicle must be serviced according to Manufacturer Specifications and at Manufacturer-specified intervals.
Adherence to this requirement is imperative to ensure that your warranty remains valid for its duration.
This is a standard requirement of all Vehicle Warranties.
In this specific instance, the Cambelt on your vehicle was due to be replaced at the 180 000 km service as per Manufacturer Specifications, but was not.
Unfortunately, this invalidated the warranty.
However, once you have the Cambelt replaced, you will enjoy mechanical breakdown insurance cover for the balance of your Warranty duration.
CUSTOMER SERVICE DEPARTMENT
A very important aspect regarding the continued validity of your Vehicle Warranty is the fact that the vehicle must be serviced according to Manufacturer Specifications and at Manufacturer-specified intervals.
Adherence to this requirement is imperative to ensure that your warranty remains valid for its duration.
This is a standard requirement of all Vehicle Warranties.
In this specific instance, the Cambelt on your vehicle was due to be replaced at the 180 000 km service as per Manufacturer Specifications, but was not.
Unfortunately, this invalidated the warranty.
However, once you have the Cambelt replaced, you will enjoy mechanical breakdown insurance cover for the balance of your Warranty duration.
CUSTOMER SERVICE DEPARTMENT
Warranty Solutions's reply11 Jan 2016, 13:14
Official
Hello Leonard 04,
A very important aspect regarding the continued validity of your Vehicle Warranty is the fact that the vehicle must be serviced according to Manufacturer Specifications and at Manufacturer-specified intervals.
Adherence to this requirement is imperative to ensure that your warranty remains valid for its duration.
This is a standard requirement of all Vehicle Warranties.
In this specific instance, the Cambelt on your vehicle was due to be replaced at the 180 000 km service as per Manufacturer Specifications, but was not.
Unfortunately, this invalidated the warranty.
However, once you have the Cambelt replaced, you will enjoy mechanical breakdown insurance cover for the balance of your Warranty duration.
CUSTOMER SERVICE DEPARTMENT
A very important aspect regarding the continued validity of your Vehicle Warranty is the fact that the vehicle must be serviced according to Manufacturer Specifications and at Manufacturer-specified intervals.
Adherence to this requirement is imperative to ensure that your warranty remains valid for its duration.
This is a standard requirement of all Vehicle Warranties.
In this specific instance, the Cambelt on your vehicle was due to be replaced at the 180 000 km service as per Manufacturer Specifications, but was not.
Unfortunately, this invalidated the warranty.
However, once you have the Cambelt replaced, you will enjoy mechanical breakdown insurance cover for the balance of your Warranty duration.
CUSTOMER SERVICE DEPARTMENT