I am struggling with my verification how long does it take to verify my documents
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Wanejo Bets's replyOfficial
11 Aug 2025, 12:11
Dear [User], We understand how important it is for you to complete your verification quickly, and we’re sorry for any inconvenience this delay may have caused. The reason your verification has not yet been completed is that the documents you uploaded were not in the correct format. We did send you an email with guidance on how to upload them correctly to ensure they meet our verification requirements. Once the correct documents are uploaded, our team will review them promptly, and your account will be verified. If you need any assistance with this process, we are here to guide you step-by-step. Kind regards
Best regards,
Wanejo Bets's reply11 Aug 2025, 12:11
Official
Dear [User], We understand how important it is for you to complete your verification quickly, and we’re sorry for any inconvenience this delay may have caused. The reason your verification has not yet been completed is that the documents you uploaded were not in the correct format. We did send you an email with guidance on how to upload them correctly to ensure they meet our verification requirements. Once the correct documents are uploaded, our team will review them promptly, and your account will be verified. If you need any assistance with this process, we are here to guide you step-by-step. Kind regards