RZ
Rose Z
1 reviews | Active since Mar 2025
25 Mar 2026, 08:12
****mers
Very bad service,i wish this ****ming casinos could be closed down asap..We cannot be dealing with ****s with our own earned money...I have deposited my money,it doesn't reflect on my account it's been two days now,still not reflecting.I want my money back
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Replies (1)
Wanejo Bets's replyOfficial
25 Mar 2026, 09:34Dear Rose Zanele,Thank you for your message. We sincerely apologize for the frustration and inconvenience you have experienced.We understand your concern regarding the deposit not reflecting. However, kindly note that we have requested on multiple occasions via email that you kindly provide proof of payments or voucher correspondence of deposit transaction details so that we can trace the funds and allocate them to your account.Unfortunately, we have not yet received the requested documentation, which is preventing us from assisting with your funds.We kindly ask that you please respond to the emails sent by our support team and provide the required information. Once received, we will prioritize your query and assist you as quickly as possible.We are here to help and resolve this matter for you.
Kind regards.
Kind regards.
Wanejo Bets's reply25 Mar 2026, 09:34
Official
Dear Rose Zanele,Thank you for your message. We sincerely apologize for the frustration and inconvenience you have experienced.We understand your concern regarding the deposit not reflecting. However, kindly note that we have requested on multiple occasions via email that you kindly provide proof of payments or voucher correspondence of deposit transaction details so that we can trace the funds and allocate them to your account.Unfortunately, we have not yet received the requested documentation, which is preventing us from assisting with your funds.We kindly ask that you please respond to the emails sent by our support team and provide the required information. Once received, we will prioritize your query and assist you as quickly as possible.We are here to help and resolve this matter for you.
Kind regards.
Kind regards.