1 reviews | Active since Nov 2014
Is this even a Legit site?
I am not one to post negative reviews, but I can not in good faith recommended this betting site. Although allegedly registered with Gambling board, it's hard to believe this site is legit.
I have never experienced any betting site that has no customer support. It seems like this site was set up to only accept deposits and then you are ghosted when you try and withdraw.
I really wanted to give this site a shot, regardless of the bad reviews.
I have tried messaging on the WhatsApp line, the messages go unread. The land-line number goes to VM or disconnects immediately. The after hours number is on VM. I have emailed, no response as well as using the message option on the site itself with absolutely No.. ZERO interaction from a single agent, which leads me to believe there is no one working here. The owner of the site is most likely running the business on his own.
Also, in what world does it take 72 hours for a withdrawal to be reviewed, not even processed. It hasn't moved in status since being requested. Madness.
I dont forsee this site being around for more than a year from now, impossible to have such bad customer experiences and stick around.
Also if I don't hear or receive my withdrawal by next week Monday I will be proceeding straight to the gambling board with screen shots of everything
Also please do not say you are waiting on documents, because 1. You can't even request a withdrawal if your docs have not been approved (not even just loaded) 2. No contact was made with regards to any issues on my account.
Do better, there are many sites out there, and I'd you want to stick around, start acting like it?!
Dear Nastassja,
We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how important clear communication and timely withdrawals are for a great betting experience.
Regrettably, we recently encountered an issue with our WhatsApp support line, which resulted in messages not being received. We understand that this has caused concerns, and we are working to resolve it. In the meantime, we kindly ask that you contact us directly at *** with the following details so we can assist you immediately:
✅ Your registered email or username
✅ Withdrawal request details (amount, date, and method used)
We assure you that your concerns are not being ignored, and we are committed to resolving this matter as soon as possible. Thank you for giving us a chance despite the negative reviews, and we appreciate your patience while we sort this out.
Looking forward to your email so we can assist you further.
Best regards,
Wanejo Bets Support Team
Dear Nastassja,
We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how important clear communication and timely withdrawals are for a great betting experience.
Regrettably, we recently encountered an issue with our WhatsApp support line, which resulted in messages not being received. We understand that this has caused concerns, and we are working to resolve it. In the meantime, we kindly ask that you contact us directly at *** with the following details so we can assist you immediately:
✅ Your registered email or username
✅ Withdrawal request details (amount, date, and method used)
We assure you that your concerns are not being ignored, and we are committed to resolving this matter as soon as possible. Thank you for giving us a chance despite the negative reviews, and we appreciate your patience while we sort this out.
Looking forward to your email so we can assist you further.
Best regards,
Wanejo Bets Support Team
