LW
Lutfiya W
1 reviews | Active since Jul 2020
26 Mar 2025, 08:25
Horrible betting site!
Terrible experience
Trying to verify my account in order to get my withdrawal and no resoonse for 3 days.
Quick to take ones money but niw i can withdraw my winnings.
Sent 4 emails with no response and documents are just pending. This looks like a **** even when they easily take your money But now its issues in order for me to get my money. Will not recommend this site.
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Replies (2)LW
Lutfiya W's updateReviewer Update
26 Mar 2025, 08:33This may need to be reported to the gambling board because this is horrible service and seems like ****... Calls no response, emails no response, WhatsApp no response.
LW
Lutfiya W's update26 Mar 2025, 08:33
Reviewer Update
This may need to be reported to the gambling board because this is horrible service and seems like ****... Calls no response, emails no response, WhatsApp no response.
Wanejo Bets's replyOfficial
20 Apr 2025, 15:34Hi Lutfiya,
Thank you for sharing your feedback — we sincerely apologise for the frustrating experience you've had.
Due to a recent spike in registrations, our FICA (account verification) process has experienced some delays. We understand how important timely verification is, especially when it comes to withdrawals, and we’re actively working to clear the backlog.
Please rest assured that once your documents are verified, your withdrawal will be processed accordingly. If you could kindly confirm your username or email address used on the account, we will escalate your request to ensure it’s prioritised.
We truly appreciate your patience and hope to turn your experience around.
Warm regards,
Wanejo Bets Support Team
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Wanejo Bets Support Team
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Wanejo Bets's reply20 Apr 2025, 15:34
Official
Hi Lutfiya,
Thank you for sharing your feedback — we sincerely apologise for the frustrating experience you've had.
Due to a recent spike in registrations, our FICA (account verification) process has experienced some delays. We understand how important timely verification is, especially when it comes to withdrawals, and we’re actively working to clear the backlog.
Please rest assured that once your documents are verified, your withdrawal will be processed accordingly. If you could kindly confirm your username or email address used on the account, we will escalate your request to ensure it’s prioritised.
We truly appreciate your patience and hope to turn your experience around.
Warm regards,
Wanejo Bets Support Team
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Wanejo Bets Support Team
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