Bad casino stay FAR AWAY

Item: Wanejo Bets
Rating: 1
Author: viron.velissariou viron.velissariou

BAD BAD experience with this casino. I registered 4 or 5 months ago and uploaded my KYC documents. Today I logged in after a long while and made a deposit for one of the bouses which I never received because my account was still showing pending verification......after I emailed them it was now verified. Made another deposit and received my bonus.

Later i subscribed for another bonus and made a deposit but never received my bonus AGAIN. I am not going to keep on making 2 deposits for 1 bonus this is ridicules also no online support. BAD BAD Casino would not recommend anyone to sign up and play on their platform stay far far away.

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Replies (1)

Wanejo Bets's replyOfficial

12 Aug 2025, 13:52

Dear User, Thank you for sharing your concerns. We value all feedback and strive to provide the best experience for our players. However, we would like to clarify a few points regarding your case:

Your documents were not verified initially because they were uploaded incorrectly. We sent you an email with clear instructions on how to submit the correct documents to complete your verification.
Regarding the bonus you did not receive, we have communicated via email that your account did not qualify due to a duplicate detection involving your Last Login IP and Login Browser, as outlined in our Terms & Conditions.

We understand this may be frustrating and appreciate your patience. Our team remains available to assist with any further questions you may have. Kind regards,.

Wanejo Bets's reply12 Aug 2025, 13:52

Official

Dear User, Thank you for sharing your concerns. We value all feedback and strive to provide the best experience for our players. However, we would like to clarify a few points regarding your case:

Your documents were not verified initially because they were uploaded incorrectly. We sent you an email with clear instructions on how to submit the correct documents to complete your verification.
Regarding the bonus you did not receive, we have communicated via email that your account did not qualify due to a duplicate detection involving your Last Login IP and Login Browser, as outlined in our Terms & Conditions.

We understand this may be frustrating and appreciate your patience. Our team remains available to assist with any further questions you may have. Kind regards,.