JM
Joseph M

1 reviews | Active since Jan 2025

07 Jan 2025, 13:33

Account verification

You guys you take too long to help me and my account not verified after I was told it's going to be verified

0
Replies (3)
JM
Joseph M's update09 Jan 2025, 06:11
Reviewer Update
Thanks for verifying my account butyour withdrawals takes forever even with voucher withdrawals. I made withdrawals yesterday but I'm still waiting. I think you're tarnishing your brand guys.
Wanejo Bets
Wanejo Bets's reply09 Jan 2025, 09:07
Official
 
Dear Valued Player, 

Thank you for participating in our tournaments. We noticed that some players have not received their winnings, and we would like to provide clarification regarding the situation. 
Please note that winnings from tournaments will be forfeited if any of the following conditions are not met: 
  • The prize pool is not fully funded.
  • The minimum number of participants required for the tournament is not met.
  • Minimum bets or wagering requirements are not met.
As per our system rules, if these parameters are not fulfilled, any winnings are automatically reclaimed. 
To thank you for your understanding and continued support, we have credited your account with a R100 Free Bonus to enjoy on selected games. 
We sincerely apologise for any inconvenience caused. For more information, please refer to our Terms and Conditions or contact our support team. 

JM
Joseph M's update09 Jan 2025, 10:23
Reviewer Update
Is my current balance withdrawable?