WARRANTY CLAIM REJECTED

I bought vuika turbocharger at Lenasia Goldwagen in July and used it for 5 days . It's fan get broken and returned it for a guaranteed. When I returned it I was told it will be checked assesed. This are the assessment results: RMA *** . CLAIM NO: 160217 : SUPPLIER: TNA01 CONDITION: REJECTED. ASSESSOR : STEPHEN VOSTER DATE: 13/08/2025 , I was told it was mechanic 's faulty and I will not be refunded or be given a new turbo charger