PW
Paul W
1 reviews | Active since May 2011
20 Dec 2023, 16:11
Very bad customer service.
In October I ordered and payed for an AC compressor from Goldwagen Springsgate. The wrong one was supp****. The salesman promised a full refund, it's now the end of December and still no refund. The manager says that the salesman must refund me out of his own pocket. Is this fair? If the salesman ******ed up then it"s between him and Goldwagen. Goldwagen needs to refund me, not the salesman.
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Goldwagen's replyOfficial
21 Dec 2023, 10:08 Dear Paul,
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to investigate this matter.
We value your feedback and take complaints seriously.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to investigate this matter.
We value your feedback and take complaints seriously.
Best Regards,
Goldwagen Head Office
Goldwagen's reply21 Dec 2023, 10:08
Official
Dear Paul,
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to investigate this matter.
We value your feedback and take complaints seriously.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to investigate this matter.
We value your feedback and take complaints seriously.
Best Regards,
Goldwagen Head Office