WC
Wayne C

1 reviews | Active since Mar 2009

26 Sept 2023, 14:58

Useless service!

We paid for parts and we're then left waiting for 45 minutes! Even after complaining to the manger, we were still left waiting! The excuse was they were short staffed.....whatbis strange is that over 20 customers that came after us were assisted.....

0
Replies (2)
Goldwagen
Goldwagen's reply26 Sept 2023, 16:07
Official
Dear Wayne, 

Thank you for bringing this matter to our attention. We are looking into the matter you raised with the store in question. We appreciate your feedback and take complaints seriously. 
Best Regards,
Goldwagen Head Office
 
WC
Wayne C's update26 Sept 2023, 18:43
Reviewer Update
What adds insult to injury is that the manager handed us a Liqui Moly cap, umbrella and bag as an apology! These are items that costs Goldwagen NOTHING! Thet are promo items given to them by a supplier! This is a cheap insult!