JT
Joseph T
1 reviews | Active since Apr 2011
25 Jul 2023, 13:00
Unfair Customer Service
I bought Transmission Oil 1 hour ago and when i get to the workshop i found out that it was not not the gearbox it was Engen Mountain Bolt. So when i returned it they say they can't change it for me. But on the invoice its not showing that they don't refund oils it only says they don't exchange/refund electronic parts. I feel it is not fair at all.
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Goldwagen's replyOfficial
28 Jul 2023, 08:41Dear Joseph,
Thank you for bringing this matter to our attention. We appreciate your feedback and take complaints seriously. We are committed to looking into the matter you raised with the store in question.
To effectively deal with the matter at hand, we will reach out to you directly to discuss and propose a suitable solution.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention. We appreciate your feedback and take complaints seriously. We are committed to looking into the matter you raised with the store in question.
To effectively deal with the matter at hand, we will reach out to you directly to discuss and propose a suitable solution.
Best Regards,
Goldwagen Head Office
Goldwagen's reply28 Jul 2023, 08:41
Official
Dear Joseph,
Thank you for bringing this matter to our attention. We appreciate your feedback and take complaints seriously. We are committed to looking into the matter you raised with the store in question.
To effectively deal with the matter at hand, we will reach out to you directly to discuss and propose a suitable solution.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention. We appreciate your feedback and take complaints seriously. We are committed to looking into the matter you raised with the store in question.
To effectively deal with the matter at hand, we will reach out to you directly to discuss and propose a suitable solution.
Best Regards,
Goldwagen Head Office