They just sell *** and promote cheap **** and their service is pathetic!!!

I bought what I thought was a new battery from Goldwagen (Southgate Branch) for my car, after providing the sales person with the VIN number of my vehicle he gave me a list of options that were available for my car, as a woman and not knowing enough about cars, and which brands are better I asked the salesman to just give me a battery that would be appropriate for my vehicle and that I wasn't looking at prices but I wanted something compatable for my car. After insisting on a specific brand and convincing me to trade in my old battery for a reduced price on the new battery, I made the purchase and was on my way with my "new" battery and it's 24month warranty. After only 5 days of driving my car with the "new" battery out of nowhere the car just switched off and the battery was seemingly "dead". My dad managed to return the battery to the store for my along with the slip as instructed as I was unable to get off work and they agreed to send in the battery to have it checked and said they would call back after 2 weeks, instructed us to wait 2 weeks. They called back 3 business days later and said they battery has arrived back to their store, had been tested and was now fine and ready to be used. We collected the next day and right infront of the store decided to put the battery into the car and test it before leaving. And to our surprise the battery was dead and did nothing to the car, we went back in the store and told them the battery was still not working, which they agreed to take back and send in again for the second time. Today not even 24 hours after taking back the battery Goldwagen called me back saying the assessor that checked the battery now says that the terminals of the battery are and I quote in his exact words "F**cked Up" and I said how is that possible and they saying when we tested the battery outside the store that is when "we" "F**cked Up" the terminals. So you tell me now what am I supposed to do because even the "Supervisor" came onto the phone and all he could do was repeat what I had just been told with a continuous response of "I don't know", so if he doesn't know then who knows????