Terrible service

I went looking for glow plugs on Saturday 4 may at goldwagen Vosloorus and was told non were available but they will order and today I went there to find out how far? when am I getting them ?and to my surprise,they didn't know what I was talking about and they couldn't care less about what I wanted,they just told me to go look for them elsewhere coz they not going to be available for me and it's not the 1st time,, the boys there could leave you unattended and go smoke or chat about their own things