Slow service

Last Tuesday the 05/12/2017 me and a friend went all the way from Fochville to Potchefstroom to get some filters and stuff for a mercedes and a polo. So when we arrived there we where immediately helped but the process was very slow. Asking for the details of the car then checking on the computer then asking again for the details then checking on the computer then checking at the shelves then asking again for the details of the car etc. etc. etc.. Wasting a lot of time as we all know we dont have a lot off. And no its not how it works by asking so many times for the details of the car or checking on the computer for such a long time. Ive been to other Goldwagen branches and it defnitly doesnt take that long to get simple things like filters. O by the way after 30 munites of waiting we had to leave with no filters. What a waist of time and money.