R1365 for 2minutes

Extremely had service received at the Brits North West branch.

An enquiry with regards to an air filter was made, it was installed in the vehicle and the vehicle was switched on by the employee.

At this point the item was not even paid for yet, the vehicle started and the employee said that the item is compatible and working.

Trusting this the Item was purchased and drove off only to turn around before reaching the next block as it was not working.

When entering the shop and explaining that this is not working, the worst service was received by the owner of this branch! Who even ended up denying he was the owner! A refusal to exchange nor refund was the end result and after being sworn at the advi*****t was given to contact the 012 number on the bottom of receipt to complain but smirked and said you can try but you won't succeed.

This most definitely has placed such a stigma on Goldwagen that I would think 10 times before supporting them again!!!!!!! I would even go so far as to say I wouldn't mind paying more to ensure better service along with better quality products!

They should be ashamed of how they treat their customers!