MM
MPHO M

1 reviews | Active since Oct 2012

23 Sept 2016, 10:30

Pathetic Service from GoldwagenHammanskraal

<p>09th September 2016 i bought a new car battery for R930.00 at Goldwagen Hammanskraal and at that time i did not have a s**** battery as deposit. I was helped by a black man with no name tag who at the time of sale advised me the battery will only cost me R700.00 if i bring a s**** battery and i will be refunded R230.00 which also state on the receipt. On the 17th Sep 2016 I went to the branch with a s**** battery and the receipt as advised by the person who helped me only to find he was off on that day. I gave the *****ry Darren the receipt, he grabbed it looked at the receipt threw it on the counter saying sorry can’t help, seven days is long past” I then explained to the self-claimed owner Darren who has no humanity toward his own customers that I had no idea as to that I was supposed to bring the **** before 7days from day of purchase I further explained that the person who helped me did not even explain nor the receipt. The rude Darren said how stupid am I not to see it on the receipt was. On the receipt it state “NO RETURNS AFTER 7 DAYS SLIP MUST BE PRESNTEDF IF PART IS NOT WANTED”</p> <p>I explained that i am not returning anything I bought from his shop but have brought my s**** as deposit as advised. He shut me down with aggressive words in front of other customer also telling me I can run to the police to report me and that no one will do anything to him.</p> <p>I called the Goldwagen head office and spoke to Mike in QUC and told me he will follow up a day later I called Mike back and he advised me to shop somewhere else because Darren is fighting back and becoming aggressive and refusing still to pay my deposit he also advised that there will do something about Darren’s attitude.</p> <p>Pathetic…worst service I received from Goldwagen Hammanskraal after 5years of shopping at GW…..Darren is sure taking the Goldwagen family and name to its worst.</p>

0
Replies (0)