1 reviews | Active since May 2016

13 May 2019, 20:44

*********** Staff

I purchased a fender liner for my vehicle in 2017 as mine was damaged. Upon receiving the part I asked the salesperson whether he is one hundred percent sure that it is the left front wheel's, as I am not planning on replacing it any time soon and will only replace it in the future when absolutely necessary. He assured me that it is the correct side's. I kept the part up until now and when I wanted to replace it, the dealership informed me that it is the right side's and not the left. I now reside in Messina so I contacted them to establish whether it will still be possible to exchange it, seeing as the mistake was on Goldwagen's side and if I can exchange it closer to Messina. I was informed that it is still possible if I have the receipt, however it will have to be exchanged in Potchefstroom. When my partner went to exchange the part all the way from Messina, this past weekend they were not willing to exchange it.

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