CL
Cleo L

1 reviews | Active since Nov 2011

17 Aug 2022, 16:25

*********** staff

I phoned goldwagen in East rand mall to check if they have a cam sensor for Renault capture and the guy I spoke to said it's five hundred and eighty something, we got cut off before I could confirm the availability. I phoned again and spoke to another person (didn't get the names) he also confirmed the price and availability I then told him I am coming. When I got there i was assisted by Juan, he checked on the system and said they don't have the cam sensor in all their branches. I got surprised caused I phoned first and spoke to 2 people who confirmed that the part I'm looking for is available. I took taxify and spent about R250 on a single trip to get there and another R241 for return for nothing. I phoned in order to avoid spending unnecessarily. I want the money I spent because of the incompetence of their staff.

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Replies (1)
Goldwagen
Goldwagen's reply25 Aug 2022, 13:48
Official
Good day Cleo,

We are sorry to read about your negative experience with us. We appreciate you bringing this to our attention. Please could you kindly follow this link, https://gw003.bpdpins.co.za/goreview-crm?revid=CQFId6 so that we may contact you directly regarding your review.

We hope to hear from you soon.

Thanks,
Goldwagen