Horrible service.

What a let off and poor service from Goldwagen. I bought Monroe shock absorbers ( front and rear sets ) last year around this time at Vereeniging, this year early October I discovered that one of the front shock absorber is slowly losing it's Oil. Then I returned them ( both front ) on the 17th of October 2023 at Vereeniging branch because they were still under warranty. I fill in the forms and according to them I was supposed to get response not later than 3 weeks from the date of return. Up to date I haven't received any correspondence from Goldwagen. This is bad I must say.