Goldwagen's Bad After Service for Incorrect Part Supp****

I purchased a part by you, and l miss placed the invoice. The incorrect part was supp**** and l tried calling different branches and even your head office - Nobody is able to assist me with a replacement invoice or even listen or try to assist me - You have the culture in your business for dropping calls cause l have tried to call many times already. I am really disapointed in your level of service all of this could have been avoided if you had just provided me with the correct part, this is not the fisrt time your sales agents has done this. Now l have to pay again for the replacement part and stuck with a part that l have no use for R3000 is not a joke to just write off. I am so mad you wont believe.