Goldwagen kyalami rude staff

Had the worst service from a salesman named Sheldom & i feel sometimes pple just get away with bad behavior, wanted a part for my car & was chatting on WhatsApp & he couldn't pick what I wanted even after sending pictures, so I went with a sample & he showed me the part he had on the computer and it was totally different so I asked if he could get it pick from stock as it might have been superseded, he snapped on me that I was speaking too loud & it made him feel like I was shouting at him,which shocked me coz was as friendly as normal ,but what I picked up is when he said the whole day he had to deal with clients shouting at him, it doesn't mean if I'm on the other side of the counter I can shout at him,I tried to calm him down by asking what did I say to offend him and why he was grouping me with the rest,the response I got was him walking away with hand gestures & rude tongue clicks.We really deserve better as clients and he has no right to take his frustrations on me especially after he found out that the picture and the part in stock were totally different, the one in stock was the right one,if there was some1 who was supposed to be upset was me but I kept my cool, management needs to make sure power is not abused like this,been working with Goldwagen for years as someone with his own workshop ,have good relationships with stuff from many branches, ask Jeff -rivonia, Emmanuel Wynberg,why would I pick on him