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tyrone B

1 reviews | Active since Feb 2019

27 May 2025, 17:14

Goldwagen has really poor customer service when it comes to refunds.

I have been using goldwagen for years. They dont care how their customers suffer, but when you have 1 part that fails.. they refuse to do a refund. I have been using goldwagen for years and never had a problem. I bought a part it didnt even make 800m and it failed. Falsely accused my mechanic who is a tradesman of installing it incorrectly, which is a entire lie. Just looking for a loop hole to not do a refund. I am really disapointed in their customer service. They greedy and unforgiving. Selling parts that fail. I heard from goldwagen staff other people bought same parts and they failed as well. But they wont say ok there is a posibility there is a problem with parts.. no just say its the mechanics fault because we ccant part with R900.. even thought i bought the same part different brand from a different branch which is in and working just fine so i know its not mechanics fault yet goldwagen refuse to accept a part failed. Its ok Keep your money. but on principle goldwagen fails. Poor customer service. Then found 2 reasons to have my posts removed by hellopeter because they dont want people to see the truth.

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Replies (3)
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tyrone B's update27 May 2025, 17:15
Reviewer Update
and everytime my posts get removed i will keep putting them up. people need to see
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tyrone B's update27 May 2025, 17:17
Reviewer Update
they have 488 reviews and 344 are all bad reviews... i wonder why
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tyrone B's update27 May 2025, 17:19
Reviewer Update
all the posts i have been reading are basically bad or incorrect parts and guess what .. poor customer service. Out of 488 posts 3/4 of them are all bad