IM
Ignatius M

1 reviews | Active since Apr 2024

14 May 2024, 11:51

Gas bulbs

Mr Moeketsi here, IM NOT SUPRISED WHY THE REVIEWS ARE SO BAD, IF A HAD A CHANCE I WOULDNT EVEN PUT A STAR ON THIS GROUP, i had a claim with your product by goldwagen Bloemfointein Hilton last month towards the end, im a qualified mechanic and diagnostic technician for volkswagen and Audi, i bought Gas bulbs and installed them the next day which was 24/12/2023, for my Audi A3 TFSI as my profession, i work with this on daily basis, im trained and quailfied on how to handle Gas bulbs. The bulbs were perfactly fitted and shining/functoining good all along, in March 24, 2024, i exprienced a bulb warning light on my instrument cluster, checked out on the vehicle, only to find the light is flickering, immediatly i drove to goldwagen and showed one of the sales consultants, he saw it was flickering, going on and off, then he advise me to take them in for a claim, i was so shocked to find out gas bulbs lasting for three months, it feels so injustice that my claim was rejected, being told that the bulbs was incorrectly installed, i believe if that was the case the bulb due to their sensitivity souldnt have work the same day i installed it. It should have failed. I feel so crushed and disappointed. And all i need is refund, i cannot invest in thier poducts anymore, and the service with the head office was the worst ive ever came across, they let me speak to the accesor, of which we did not the the bottom of this issue, i still need answer also from there examination, how or what could trigger the elctrolyte on the bulb, because theres no movement inside the headlight. The worse part the let the technician to call me to challenge my technical backgroud, I WOULDnt RECOMMEND ANYONE TO BUY ELECTRICAL PRODUCT BY THIS PEOPLE. They even have guards to tell me that a can go to the ombudsman

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